Shipping and Warranty
Domestic Shipping
UPS® is our primary shipping partner. Please allow 1-3 business days for your item to ship from our facility. Events such as holidays, weather, and high order volumes from sales and peak hunting periods may increase these estimated times. Please be patient with us, as we are small business with only 10-15 employees.
International Shipping: We ship to every country in the world via USPS®. Shipping rates are automatically calculated at checkout. International shipments are subject to duties and taxes, which must be paid by the consumer upon receiving the order. T & K is not responsible for these additional charges.
Lost/Damaged While in Transit: If your order is lost or damaged while en-route, please contact customerservice@tandkhunting.com. A claim will be filed and a replacement will be sent out as soon as possible.
Shipping Delays: UPS Next Day Air Saver® and UPS 2nd Day Air® will not be refunded if the shipment is delayed due to weather, labor disputes, riots, or other phenomenons out of UPS® control that interferes with air and ground services. UPS® will only refund shipping if the delay was within UPS® control. Please read the UPS® Terms and Conditions of Air Service for more information. https://www.ups.com/assets/resources/webcontent/en_US/terms_service_air_pr.pdf
Email customerservice@tandkhunting.com if your product needs to be fixed from wear and tear. Include a short description of what occurred and pictures of the product. Customers are responsible for shipping costs to and from our facility, but the actual repair or replacement is free. CLEAN YOUR GEAR. Gear that arrives to our facility with dirt, debris, and dried blood WILL NOT be worked on for sanitary purposes. If we receive dirty gear, you will need to pay for shipping back to you, clean your gear, and ship it back to us.