Shipping and Warranty

Shipping & Warranty Policy

📦 Domestic Shipping (USA)

We ship all orders via UPS®. Please allow 1–3 business days for your order to ship from our facility.

Note: Delays may occur during holidays, extreme weather, sales events, and peak hunting seasons. We’re a small business with a tight-knit crew of 10–15 employees, so we appreciate your patience and support.

🌍 International Shipping

We ship worldwide via USPS®. Shipping rates are calculated automatically at checkout.

  • International customers are responsible for any duties or taxes upon delivery.

  • T&K is not responsible for these additional charges.

📫 Lost or Damaged Packages

If your order is lost or arrives damaged in transit, contact us at:

📧 customerservice@tandkhunting.com

We’ll file a claim and send a replacement as soon as possible.

⏱️ Shipping Delays & UPS® Air Services

Shipping costs for UPS Next Day Air Saver® and UPS 2nd Day Air® will not be refunded due to delays caused by:

  • Weather

  • Labor disputes

  • Riots

  • Other events outside of UPS® control

Refunds will only be issued if the delay was within UPS® control.

For more info, review UPS Air Service Terms.

🛠️ Lifetime Warranty

Our products are built to last — and we back that with a lifetime guarantee covering:

  • Wear and tear from hunting and field use

  • Defects in materials or workmanship

However, the following applies:

  • Intentional damage to game the system voids the warranty.

  • If your item can’t be fixed and it’s not your fault, we’ll replace it or offer store credit equal to the item’s value.

  • We reserve the right to deny claims we believe are intentional or fraudulent.

🔧 Need a Repair? Here's How:

  1. Email customerservice@tandkhunting.com

  2. Include:

    • A brief description of the issue

    • Clear photos of the product and damage

✅ Repairs are free.
📦 Customers are responsible for shipping both ways.

⚠️ CLEAN YOUR GEAR

We will not repair gear that arrives dirty. This includes:

  • Mud

  • Debris

  • Dried blood

If your item arrives unclean, we’ll ship it back to you at your cost. You’ll need to clean it and send it in again for service.